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Home > Goals >
System Accomplishments 2001
Fall 2000 — Fall
2001
The following major initiatives highlight accomplishments for
Program Year 2001 (July 1, 2000 - June 30, 2001). Accomplishments
are organized in reference to the Council’s most applicable
strategic goal, however, many are multi-goal related.
Goal 1
Implement the requirements of the Workforce Investment Act (WIA)
by leading the design, implementation, and accountability of the
WorkSource system….
Facility Preparedness
- WorkSource-Whatcom is remodeled to increase the capacity of
customer service delivery areas and enable co-location of new
partners
- Workforce Development Council Fiscal Services moves to new
off-site office
- Wireless laptop lab added for additional workshop activities
at WorkSource-Whidbey
- Skagit Career Center Computer Lab is expanded and updated
- Bellingham Community Services Office staff areas are
reorganized to accommodate co-located affiliate staff and to
accommodate WorkFirst group activities
Co-location of Partners:
- Employment Security, Veteran’s Services and WIA staff fully
co-located into WorkSource-Whatcom
- Bellingham Technical College and Division of Vocational
Rehabilitation co-locate at WorkSource-Whatcom
- WorkFirst, Welfare to Work, Community Jobs, and TANF
programs co-located into the proposed Meridian Affiliate site
- Veteran’s Services co-located at WorkSource-Whidbey
Deploying Technology:
- Staff website "Inside WorkSource Northwest" enhanced
- Preparedness for the Services, Knowledge and Information
Exchange System (SKIES) implementation. SKIES is the State’s new
required information technology system which supports case
management, labor exchange and performance measures for the
WorkSource system in Washington
- WIA program forms developed and implemented in electronic
format
- Extensive input provided into the functionality and design
of the SKIES system
- Northwest Regional Council provides learning and assessment
software for senior services partner in centers
Interagency Release of Information and Data Sharing
- Review of all current RCW related to information sharing
- Convene team and develop revised common Release of
Information forms
- Full partnership and legal review of revised product
- Conducted staff training on Informed Consent
- Data Sharing agreement negotiated and signed with Employment
Security
Creating a Network of Current Information and Referral to
Enhance Integration
- School to Work Clearinghouse office co-located at WorkSource-Whatcom
- Youth services community audit survey form drafted and under
review by WDC Youth Council
- Analysis of existing data on youth needs is underway
- Collaboration with Skagit-Island PrepWork Consortium to
conduct resource mapping of business, work-based, and service
learning opportunities for youth
- Submitted grant application for DOL funding for
comprehensive audit of youth resources in the Northwest area
- Increased capacity of staff website "Inside WorkSource
Northwest"
- WDC Approved Training Provider list posted on line
- Whatcom County high school career counselors hosted at
WorkSource-Whatcom
Expanded Use of Labor Market Information
- Conducted extensive labor market
research and analysis of health and allied services occupations
- Forged a new working relationship with the Labor Market &
Economic Analysis Department of Employment Security
- Validated and documented area-wide advancing and declining
occupations
- Local colleges’ Pre-employment Programs research labor
market information for suitability and appropriateness of
training
Collaborations and Partnerships
- Design and implementation activities to develop a WorkSource
Affiliate site at Bellingham Community Services Office include:
Department of Social and Health Services, Employment Security
Department, The Opportunity Council, Division of Vocational
Rehabilitation and the Workforce Development Council
- Affiliate/WorkFirst Outreach to local tribal services
offices for collaboration and coordination around WorkFirst
activities, including beginning to incorporate Partnership
products and processes
- Addition of Lummi Nation Employment & Training on
recruitment distributions and pre-employment planning team
- Creation of Northwest Alliance for Health Care Skills which
brings to the table health industry leadership, education, and
workforce development
- Technology upgrades for the Bellingham/Whatcom Chamber of
Commerce Business Services Center provided by WDC
- WDC Rapid Response coordination of worker dislocations at;
Georgia-Pacific West, Inc., Britax-HeathTechna, National Frozen
Foods, Geographics, Home Base, Pacific Aero, Lignotech, and
Trident Seafoods
- Outreach activity with the Port of Bellingham economic
development office
- Whidbey Island stakeholder (Economic Development Council,
Opportunity Council, New Leaf, Housing Authority of Island
County) regularly participate in WorkSource Whidbey activities
- Northwest Regional Service Council expands service level
support at centers for older worker population
- Upriver Library and Computer Center Project in Concrete will
use the WorkSource Universal Services as a foundation piece
Goal 2
Promote the importance of lifelong learning for workers, and
a systemic approach…
Pre-employment Preparation throughout the Service Delivery
Continuum
- Competency-based curricula continues to support
pre-employment skills and attributes as a fundamental
preparation for successful employment in WIA and WorkFirst
programs
- Life skills/employment retention issues built into all
orientation and pre-employment training program curricula for
WorkFirst initiatives connected to the Affiliate Site
- Specialized workshop implemented for participants returning
to TANF assistance, which focuses on life skills/retention
- Workforce Skill Standards (WSS) are embedded in all WIA
curricula and all WIA youth and WIA adult program services
Computer Basics & MS Word
workshop added to universal service product mix
Developing standardized strategies for classroom and
employment retention for WorkFirst Pre-Employment participants
Pre-employment training programs in place at Skagit Valley
College, Whatcom Community College, and Bellingham Technical
College to upgrade skills, provide employment opportunities, and
on-going support for retention
Partner with Pacific Northwest Trail Association and Sedro
Woolley School District to provide year round Service,
Knowledge, Youth Project (SKY)
Life Long Workforce Learning and Partnership with the K 12
System
- The WIA youth program connected to the Washington State
Education reform goals of the "4 Ps" (Pathways, Plan, Portfolio
and Projects)
Vocational Training
- Enhanced partnering opportunities with the community and
technical colleges for WorkFirst services
- Project developed to include selected older WorkFirst youth
in supported employment placements as vocational training and
work opportunity
- In collaboration with the Georgia-Pacific Labor-Management
Transition Committee, successfully supported Bellingham
Technical College’s and Whatcom Community College’s requests for
additional vocational course capacity to serve the training
needs of workers dislocated from Georgia-Pacific
- Conducted staff training sessions on Apprenticeship to
expand knowledge of this training option
- Providing print and electronic access to apprenticeship
programs in Career Centers and the Affiliate
Career ladders being developed for the health and allied
services field to document progressive attainment of skill and
compensation
Radiologic Technologist training program funded at BTC in
direct response to needs identified by the industry-led
Northwest Alliance for Health Care Services
Flexibility in Meeting Learners’ Needs
- Skagit Valley College offers customized, Individualized
Certificates for WorkFirst students that uses work experience,
classroom training, and other training opportunities toward
credit
- Skagit Community Action Agency Adult Literacy Program
provides "talk time" and adult literacy instruction at Skagit
Career Center during evenings and by appointment during business
hours
- Evening computer skill upgrade classes offered at Skagit
Career Center through Skagit Valley College
- Whole Family Services (welfare) collaboration for the most
intensive services includes assessment of and education on
parenting skills
Goal 3
Create and provide quality, competency-based workforce
preparation services which use employer defined workforce skill
standards and essential academic learning requirements so that
all students and workers area able to acquire skills, knowledge,
and abilities required to equip them as lifelong workforce
learners.
Life Skills in the Curriculum
- Workforce Skill Standards included in curricula of all
workshops
- Through learning-rich work-based sites’ and competency based
tools, such as the Learning and Employability Profile,
the Youth Program, in partnership with local school districts,
is meeting the goals of the Essential Academic Learning
Requirements
- Major component in Pre-employment training programs for
WorkFirst participants and low-income working parents
- Participation in School to Work/TechPrep teacher institute
to instruct teachers how to incorporate Workforce Skill
Standards and job specific skill standards into curriculum
- Deception Pass and Skills Knowledge Youth
Projects (SKY) from Summer Youth Component incorporate and
integrate WSS and Essential Academic Learning
Requirements (EALRs)
Enhancing the Skill Standards-Based Relationship between
Business and Job seeker
- Skills based job order created to assist businesses in
identifying key skills required in the position and to
facilitate matching of candidate skills to job skills
- NW Partnership influenced skills inclusion in new statewide
SKIES labor exchange system
- Regularly scheduled employer panels provide forum for job
seekers to meet representatives of local businesses, and to
receive current information on what skills are needed to enter
workforce
- Coordination of services for TANF youth to remain in school,
attain high school diploma or GED and/or enter into employment
- Workforce Skill Standards embedded in curricula and print
materials used with WorkSource customers
- Skills Identification Workshops tie skill attainment to
employment planning
- Resume writing emphasizes customer skill sets in relation to
employment search
- Career progression models identify how skill enhancements
lead to better employment
Assisting Customers in Making Choices
- Proposed Community Services Office Affiliate site provides
expanded opportunities for customers to access information in
the system
- Enhancements to Self Employment resources and workshop
offerings in "Starting and Managing Your Own Business"
are provided through collaboration with the Small Business
Resource Center
- Selection of "priority" health care occupations with
emphasis on career ladders and local training options
- Career research in WorkSource Resource Areas has expanded
with enhancements to Labor Market information programs, listings
of available volunteer opportunities, consumer report
information, and increased marketing of work-based learning
program opportunities
- On line Approved Training Providers list
- Advancing and declining industries identified for Northwest
area
Access to Community Resources
- Proposed Community Services Office Affiliate site offers
immediate connections to state/federal assistance programs for
job seekers in need
- Team-based case management approach to TANF intensive
services ensures community resources are brought into play early
- Career Kit emphasizes the community resources available to
customers
- Whole family services model employed in welfare programs to
ensure barriers are identified and resources to meet them are
brought into the participant’s plan
- Skagit Valley College’s Literacy Grant from Verizon provided
computer literacy workshops at the Skagit Career Center for 8
months, most held in the evenings to enhance the opportunities
for employed individuals wanting skill upgrade
- Outreach to limited English proficiency population and
teaching of Spanish computer basics classes in Skagit
Goal 4
Ensure business customers are satisfied with results of the
workforce preparation system and workers have the skills to be
competitive in the global economy.
Enhancing Business Services
- Business services "single point of contact" approach tools
developed and staff training commenced in support of meeting
business customer need (common skills based job order, Online
Guide to Business Services, protocols for responding to
business, business customer common comment card)
- SKIES planning for protocols and procedures of using the
employer section of the system has incorporated the NW
Partnership’s Business Services Implementation Team
recommendations
- Technology investment in Bellingham/Whatcom Chamber of
Commerce & Industry’s Business Service Center provides
infrastructure for business services access
- Bellingham/Whatcom Chamber of Commerce collaboration to
define and enhance business services at the downtown Bellingham
Business Service Center
"Starting or Managing Your Own Business"
seminars hosted at WorkSource-Whatcom
sponsored by Small Business Resource Center and S.C.O.R.E.
Businesses needs assessment survey conducted by WorkSource-Whidbey
Expand WorkSource-Whatcom capacity and capability of hosting
employers’ on-site recruitment activity
Create "employer of the day" events in Career Centers
Train and coach businesses in the use of electronic labor
exchange on go2worksource.com
Co-host fourth annual Northwest Employment Expo
Northwest Employment Expo exhibitor satisfaction data
collection enhanced
Local Job Fairs occur twice annually in both Skagit and
Island County
Outreach, Education, & Marketing to Business
- Feature article published in Business Pulse Magazine
- Guest editorial published in Bellingham Herald
- WorkSource exhibit booth at both the Whatcom and Skagit
County Business Expos
- Education and training of businesspersons in the use of
go2worksource.com as an effective recruitment tool both at
their worksite and at WorkSource
- WorkSource presence on diversity website with an employer
focus
- Two large direct mailings to select Whatcom County
businesses
- Regular press releases to local media
- Outreach for affiliate pre-employment training programs to
employers, coordinated through WorkSource employer services
staff
- NAS Whidbey job fairs include WorkSource-Whidbey exhibit
booth
- Economic Development Council of Island County and Housing
Authority of Island County publications include feature articles
on WorkSource-Whidbey
- Presentations at Oak Harbor Chamber of Commerce meetings on
the benefits of using WorkSource-Whidbey
Goal 5
Promote community collaborations and the awareness and
support of workforce development issues, policies and
initiatives. Ensure, through formal mechanisms, customers are
connected to the appropriate community support services that
address their life support needs.
Growing Collaborations & Building upon Positive Gains
- Opportunities Industrialization Center (OIC) is now an
in-kind and resource-contributing Partner at the Skagit Career
Center
- Whatcom Community College is now a staff in-kind
contributing Partner at WorkSource-Whatcom
- New Design & Implementation Team chartered in September 2000
with a continued emphasis on implementation, saturation, and
continuous quality improvements
- The Upriver Library and Computer Center project is
collaborating to bring self-service job search activities to
East Skagit County residents
- The NW has continued to participate in state-wide forums
where we have stakeholder interest, e.g., SKIES development and
implementation, industry sector based approaches to workforce
development, the application of technology to key work
processes, performance standards, and system design to achieve
them, among others
Demonstrating Our Successes to Funding Sources
- Lead statewide research into data capture and use of
universal customer information
- Design competency based system for skills required of all
workforce development professionals working in the northwest
area. Development of indicators and measures for each
professional competency
- Secured Washington State Health Department Health Services
Resource Grant
- Secured Department of Labor Sectoral Employment Grant on
basis of progress in Northwest Health Alliance
Outreach and Marketing
- Active participation in statewide WorkSource marketing
campaign
- Participation in Ferndale Community Network
- Guest Editorial written and published in Bellingham Herald
- Feature article published in Business Pulse magazine
- Two radio interviews with Partnership Coordinator aired
- Television coverage secured and aired for WorkSource-Whatcom
Open House
- Newspaper coverage published for WorkSource-Whidbey and
Skagit Career Center Open Houses
- Workshop listings published on website and in Whidbey Island
newspapers
- WorkSource-Whatcom featured in documentary video produced by
Whatcom County Drug Court for use with the business and
legislative community
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Serving Island, San Juan,
Skagit and Whatcom Counties
The Northwest
Workforce Development Council is an equal opportunity employer
and provider of employment and training services.
Auxiliary aids and services are available to persons of
disability.
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